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Mode 2 – Effective Supply Chain Management Operation


This Seminar is aimed at both suppliers and buyers who need an overview of the key drivers involved when viewing supply chains from a logistics/demand point of view. Supply Chains are the ultimate source of competitive advantage so the purpose of this seminar is to explain and appreciate what logistics and supply chain management are fundamentally about so that delegates are able to:

  • Apply key techniques to control lead time in the movement of goods and materials to customers and users
  • Find the right cost and service balance
  • Use practical skills to take back to the workplace to change current methods
  • Work better with all supply chain players


  • Understand what logistics and supply chain management
  • Appreciate that time is cash and costly in operation
  • See that movement to the customer is all that adds value
  • Work with all of the supply chain players in an efficient way

Training Methodology

  • Class Room Lectures , Seminars and Expert tutor input using PowerPoint Presentation
  • Delegate discussion and involvement playgroup
  • Supportive comprehensive course reference manuals enabling practical application and reinforcement
  • On-Line Presentation Lectures

Organizational Impact

  • Examine the company supply chain operations and activities
  • Analyze the key areas of operations
  • Apply the right cost and service balance
  • Identify and understand key performance indicators
  • Succeed in improving operations
  • Gain a competitive advantage and understanding of Financing in Banking Field

Personal Impact

The Participants will understand in more details of the mode of operation and aware of the risk management

  • Appreciate changes to business processes that are taking place
  • Gain the financial benefits that effective supply chain management can bring
  • Determine how time builds up in supply chains and that time is cash
  • Be able to understand, recall and apply improvements after the seminar for work based application
  • Apply best in class practices
  • Learn from other delegates’ experiences and practices

Who Should Attend?
Supply, Buying, Purchase, Logistics, Materials and Supply Chain Professionals

  • Those who need to develop their limited understanding about Logistics and Supply Chain Management
  • Those who are looking for business gains and benefits from managing their supply chains more effectively

Seminar Outline

Understanding Logistics and the Supply Chain

  • Definitions of Logistics and Supply Chain Management
  • History and the development
  • The interrelations and connections of buying, making, moving, and selling activities
  • Understanding the Supply Chain dynamics
  • The benefits of applying a Supply Chain approach 
  • Supply Chain Operations Reference Models (SCOR)
  • The Theory of Constraints (TOC)

Customers and Supplier Management

  • Customer expectations
  • CRM
  • Supplier management
  • Supplier selection
  • Supplier expectations
  • Relationships internally and externally
  • Supply cost
  • Price

 DAY 3
Performance, Risk and Warehouse Management

  • Key Performance Indicators (KPI’s)
  • Warehouse Management:
    • Role in the Supply Chain
    • Flows
    • Equipment selection
  • Supply Chain risks:
    • Operational
    • Inventory
    • Exchange rates
    • Financial
    • Disruption
    • Security

 DAY 4
Procurement and Negotiation

  • Procurement definition and goals
  • Communication
  • Negotiation:
    • Procedure
    • Techniques
    • Errors
  • Negotiation exercise


  • DAY 5
    Inventory Management
  • Effective inventory management
  • Forecasting
  • Setting the order quantity
  • Safety stock
  • Reducing excess and obsolete inventory
  • Improving the organization’s logistics and supply chain

Other Area (Optional Coverage)
To be Covered in another program:

Lecturer and Organizers

Lecturer Profile:
K K Yeung
KK Yeung had been working in the Trade Finance Department for 38 years in JPMorgan Chase Bank, Hong Kong. The last position was Regional Trade Manager responsible for the operation of Trade Centers in all Asian Branches. Besides, he was also acted as Technical Adviser responsible to provide guidance to handle supply chain and structured trade transactions.

After retirement, KK joined DBS Bank, Hong Kong for 3 years as Regional Trade Technical Adviser responsible to conduct training to upgrade the knowledge of staff for all branches and provide guidance to resolve all issues related to ICC Rules.

Now KK is the Director of a consultant company, called EC Trade Consultants Ltd., focusing on offering e-Commerce and Commodity Trade solutions to corporate and institutional customers.

About us ( Course Organizers)

EC Trade Consultants Limited
Lincoln Innotech Education Limited
We offer a wide range of quality programmes for professional practice, and self-development which anticipate and respond to community needs as well as to the effects of social and technological changes. Our professional development programmes address corporate training needs.

Contact Persons:
 KK Yeung             852-98390038
Tommy Ling                         852-61698963

Certain (Part of ) Samples Course Contents /Coverage for Reference

2 Supply Chain How to examine documents  under DC (1)
3 Supply Chain How to examine documents under DC (2)
4 Supply Chain Different types of LCs
5 Supply Chain different types of Transport Documents (1)
6 Supply chain International Trade
7 Certificate Supply Chain Reference

Sponsored and Organized by: 

EC. Trade Consultants Limited
Lincoln Innotech Education Limited

Course Information

Difficulty: Advanced

Course Instructor

gpmaedu gpmaedu Author

Supply Chain Management and Trading Exchange

This section does not have any lessons.

Logistics and Inventory Management and Control

This section does not have any lessons.